Topics include:

• Follow workplace procedures for hazard identification and risk control
• Contribute to arrangements for managing of work health and safety
• Complete work health and safety records

Topics include:

• Select materials and pack and unwrap products
• Label packaged products/loads

Topics include:

• Prepare for stocktake
• Stocktake and count stock
• Identify stock discrepancies
• Complete documentation

Topics include:

• Communicate information about routine tasks, processes, events or skills
• Participate in group discussions to achieve appropriate work outcomes
• Represent views of the group to others

Topics include:

• Contribute to determination of appropriate work roles
• Contribute to the planning of the activity
• Work with others

Topics include:

• Identify major areas of the workplace in terms of functions, organisational structures and occupations
• Organise and accept responsibility for own workload
• Apply ethical practices
• Receive and act constructively on personal feedback
• Participate in identifying and meeting own learning needs
• Plan and organise a personal daily routine

Topics include:

• Identify workplace order picking processes, policies and procedures
• Pick and despatch an order
• Record stock levels

Topics include:

• Assess risks associated with the relocation of the load
• Plan load relocation
• Relocate load

Topics include:

• Carry out calculations
• Prepare estimates
• Interpret graphical representations of mathematical information

Topics include:

• Deal with customer inquiries
• Monitor customer satisfaction

Topics include:

• Assess risks associated with relocating load
• Plan load relocation
• Relocate load

Topics include:

• Follow workplace procedures for hazard identification and risk control
• Contribute to arrangements for the management of occupational health and safety
• Complete occupational health and safety records

Topics include:

• Identify and determine the pre-planned route
• Complete necessary documentation

Topics include:

• Operate commercial vehicle
• Monitor traffic and road conditions
• Monitor and maintain vehicle performance

• Topics include:
• Plan workplace document
• Prepare workplace document
• Complete workplace forms

• Topics include:
• Deal with customer inquiries
• Monitor customer satisfaction

• Topics include:
• Apply quality concepts
• Trial improvements
• Implement improvement

• Load and unload goods/cargo
• Secure and protect load
• Complete documentation

Topics include:

• Explain the chain of responsibility features in the Heavy Vehicle National Law and regulations or applicable state/territory law and regulations
• Apply chain of responsibility requirements in the Heavy Vehicle National Law and regulations or applicable state/territory law and regulations
• Identify and report chain of responsibility breaches

• Topics include:
• Prepare to deliver mail and/or consignment
• Deliver mail/consignment to specific route
• Report on delivery activity

Topics include:

• Carry out calculations
• Prepare estimates
• Interpret graphical representations of mathematical information

Topics include:

• Identify and act upon signs of fatigue
• Implement strategies to minimise fatigue

• Identify major areas of the workplace in terms of functions, organisational structures and occupations
• Organise and accept responsibility for own workload
• Apply ethical practices
• Receive and act constructively on personal feedback
• Participate in identifying and meeting own learning needs
• Plan and organise a personal daily routine

Topics include:

• Plan documentation
• Complete documentation

Topics include:

• Respond to the incident
• Control and assist at accident or emergency site
• Finalise accident – emergency process and complete records

Topics include:

• Prepare to secure cargo/containers
• Lash and unlash cargo
• Protect cargo from weather
• Pack and unpack cargo

Topics include:

• Check the vehicle
• Clean vehicle
• Complete documentation

Topics include:

• Communicate information about routine tasks, processes, events or skills
• Participate in group discussions to achieve appropriate work outcomes
• Represent views of the group to others

Topics include:

• Identify infotechnology systems
• Access and operate computer-based equipment and systems
• Input, store and present files/data
• Implement workplace procedures for management and security of data

Topics include:

• Explain the chain of responsibility features in the Heavy Vehicle National Law and regulations or applicable state/territory law and regulations
• Apply chain of responsibility requirements in the Heavy Vehicle National Law and regulations or applicable state/territory law and regulations
• Identify and report chain of responsibility breaches

Topics include:

• Follow workplace procedures for hazard identification and risk control
• Contribute to arrangements for the management of work health and safety
• Complete occupational health and safety records

Topics include:

• Select materials and pack and unwrap products
• Label packaged products/loads

Topics include:

• Identify workplace procedures and documentation requirements for the receipt of goods
• Check and inspect goods on arrival and complete workplace documentation
• Unload, unpack and store stock

• Analyse order to identify work requirements
• Follow workplace order picking processes to prepare goods for despatch
• Complete despatch following workplace procedures and schedules

Topics include:

• Plan documentation
• Complete documentation

Topics include:

• Identify products in a subsection of a warehouse or other storage area
• Examine quality and report on products
• Use inventory and labelling systems to identify and locate products

Topics include:

• Load and unload goods/cargo
• Secure and protect load
• Complete documentation

Topics include:

• Identify major areas of the workplace in terms of functions, organisational structures and occupations
• Organise and accept responsibility for own workload
• Apply ethical practices
• Receive and act constructively on personal feedback
• Participate in identifying and meeting own learning needs

Topics include:

• Identify workplace order picking processes, policies and procedures
• Pick and despatch an order
• Record stock levels

Topics include:

• Prepare for stocktake
• Stocktake and count stock
• Identify stock discrepancies
• Complete documentation

Topics include:

• Participate in stock rotation activities
• Interpret and fill replenishment request
• Complete stock replenishment

Topics include:

• Apply quality concepts
• Trial improvements
• Implement improvements

Topics include:

• Identify infotechnology systems
• Access and operate computer-based equipment and systems
• Input, store and present files/data
• Implement workplace procedures for management and security of data

Topics include:

• Check forklift condition
• Drive forklift
• Operate forklift to handle loads
• Monitor site conditions
• Monitor and maintain forklift performance

Topics include:

• Select load moving equipment
• Move goods
• Check goods and complete documentation