Topics include:

• Follow workplace procedures for hazard identification and risk control
• Contribute to arrangements for the management of work health and safety
• Complete work health and safety records

Topics include:

• Explain the chain of responsibility features in the Heavy Vehicle National Law and regulations or applicable state/territory law and regulations
• Apply chain of responsibility requirements in the Heavy Vehicle National Law and regulations or applicable state/territory law and regulations
• Identify and report chain of responsibility breaches

Topics include:

• Analyse order to identify work requirements to fill order
• Follow workplace order documentation processes
• Finalise documentation

Topics include:

• Plan and organise receival operations
• Organise the storage of stock
• Complete documentation

Topics include:

• Respond to complaints
• Refer complaints
• Exercise judgement to resolve customer service issues

Topics include:

• Identify customer needs
• Deliver a service to customers
• Monitor and report on service delivery

Topics Include:

• Understand purchasing and own requirements
• Make purchases
• Receive purchases

Topics include:

• Identify major areas of the workplace in terms of functions, organisational structures and occupations
• Organise and accept responsibility for own workload
• Apply ethical practices
• Receive and act constructively on personal feedback
• Participate in identifying and meeting own learning needs
• Plan and organise a personal daily routine

Topics include:

• Plan and organise despatch operations
• Organise the storage and despatch of stock
• Complete documentation

Topics include:

• Plan workplace document
• Prepare workplace document
• Complete workplace forms

Topics include:

• Identify current resource use
• Comply with environmental regulations
• Implement performance improvement strategies

Topics include:

• Organise and complete own work schedule
• Monitor own work performance
• Co-ordinate personal skill development and learning

Topics include:

• Locate/retrieve records required
• Ensure security of records
• Deliver records or record information

Topics include

Topics include:

• Receive and relay messages
• Interpret message
• Respond to request for information
• Complete workplace forms

Topics include:

Topics include:

Topics include:

Topics include:

Topics include:

Topics include:

Topics include:

Topics include:

• Implement the food safety program
• Participate in maintaining and improving food safety
• Comply with personal hygiene standards

• Ensure others in the work area are able to meet quality and food safety requirements
• Monitor observance of quality standards and food safety programs in the work area
• Take corrective action in response to quality and food safety non-compliance
• Maintain and improve quality and food safety in the work area

• Identify space requirements
• Identify safety and security requirements
• Develop documentation system
• Design storage zones
• Evaluate facility utilisation

• Plan and conduct work safely
• Support safe work practices in work area
• Contribute to OHS participative processes
• Contribute to hazard identification, OHS risk assessment and risk control activities
• Participate in the control of emergency situations

• Communicate with people from diverse backgrounds
• Respond to cross-cultural misunderstandings

• Confirm contract requirements
• Establish contract management system
• Monitor contract
• Evaluate the contract

• Prepare to enter a clean room environment
• Work in a clean room environment
• Exit a clean room environment and de-gown

• Apply basic mathematical concepts to calculate workplace information
• Apply basic mathematical concepts to estimate workplace information

• Monitor quality of work outcome
• Participate in maintaining and improving quality at work

• Provide and apply information to suit workplace and audience requirements
• Respond to information requests
• Use and maintain workplace information

• Identify current resource use and environmental issues.
• Comply with environmental regulations.
• Seek opportunities to improve environmental practices and resource efficiency.

• Prepare for line setup
• Set up the line for operation

• Prepare the production system for operation
• Operate and monitor the production system
• Hand over production system operation
• Shut down the production system
• Contribute to continuous improvement of the production system

• Support others in the work area
• Facilitate group processes

• Negotiate and communicate team objectives
• Plan the work activity
• Manage team work to achieve required outcomes

• Identify compliance requirements
• Establish compliance arrangements in work area

• Prepare to develop and/or review a food safety program
• Identify and/or review food safety hazards
• Establish and/or review methods to monitor and control food safety hazards

• Implement the food safety program
• Participate in maintaining and improving food safety
• Comply with personal hygiene standards

• Plan and prepare to work safely
• Conduct work safely
• Participate in OHS consultative activities
• Follow emergency response procedures

• Monitor quality of work outcome
• Participate in maintaining and improving quality at work

• Provide and apply information to suit workplace and audience requirements
• Respond to information requests
• Use and maintain workplace information

• Identify current resource use and environmental issues.
• Comply with environmental regulations.
• Seek opportunities to improve environmental practices and resource efficiency.

• Overview the food processing industry
• Identify key production processes and supply chains
• Carry out work responsibilities according to policies and procedures
• Take responsibility for own skill development

• Inspect materials to confirm fitness for use
• Sort materials

• Prepare for cleaning
• Operate and monitor the cleaning process
• Dispose of waste and return plant to operating condition

• Prepare for cleaning
• Clean and sanitise equipment to meet workplace requirements

• Communicate with people from diverse backgrounds
• Respond to cross-cultural misunderstandings

• Store stock to meet temperature control requirements
• Monitor and maintain temperature of stock within specifications
• Transfer temperature controlled stock

• Prepare for sampling
• Collect samples

• Sort needed items from undeeded
• Set the workplace in order
• Shine the work area
• Standardise activities
• Sustain the 5S system

• Plan and develop operational procedures
• Monitor the implementation of the operational procedure(s)
• Evaluate the implementation of operational procedures

• Establish team performance plan
• Develop and facilitate team cohesion
• Facilitate teamwork
• Liaise with stakeholders

• Identify space requirements
• Identify safety and security requirements
• Develop documentation system
• Design storage zones
• Evaluate facility utilisation

• Communicate budget and financial plans
• Monitor and control activities against plans
• Report outcomes of financial plans

• Analyse the enterprise’s internal and external operating environment
• Develop strategies to maximise outcomes for the enterprise
• Implement and evaluate strategies
• Respond to changes within the transport and logistics environment

• Confirm contract requirements
• Establish contract management system
• Monitor contract
• Evaluate the contract

• Mobilise resources
• Coordinate multimodal transport activities
• Monitor consignment(s) tracking
• Implement contingency management strategy

• Identify space requirements
• Identify safety and security requirements
• Develop documentation system
• Design storage zones
• Evaluate facility utilisation

• Allocate work
• Assess performance
• Provide feedback
• Manage follow up

• Establish and maintain a quality OHS management system
• Establish and maintain an OHS system
• Establish and maintain participative arrangements for the management of OHS
• Establish and maintain procedures for identifying hazards, and assessing and controlling risks

• Access information concerning environmental protection regulations and procedures
• Implement and monitor procedures concerning environmental hazards
• Implement and monitor environmental control procedures

• Develop operational plan
• Plan and manage resource acquisition
• Monitor and review operational performance

• Plan to meet internal and external customer requirements
• Ensure delivery of quality products/services
• Monitor, adjust and report customer service

• Assess suppliers and build productive relationship
• Evaluate delivery of goods and/or services against agreements
• Negotiate arrangements with suppliers
• Resolve disagreements with suppliers
• Review performance of suppliers

• Implement demanddriven supply chain management strategy
• Manage supply chain
• Evaluate and improve supply chain effectiveness

• Topics include:
• Clarify role and responsibilities in the assessment process
• Confirm organisational arrangements for evidence gathering
• Collect evidence in accordance with the assessment plan
• Record and report findings

Topics include:

• Organise instruction and demonstration
• Conduct instruction and demonstration
• Check training performance
• Review personal training performance

• Topics include:
• Follow workplace procedures for hazard identification and risk control
• Contribute to arrangements for the management of occupational health and safety
• Complete occupational health and safety records

• Topics include:

• Communicate with customers and colleagues from diverse backgrounds
• Deal with cross-cultural misunderstandings

• Topics include:
• Deal with customer inquiries
• Monitor customer satisfaction

• Topics include:
• Demonstrate applicable safe heavy vehicle driving rules and regulations to learner drivers
• Demonstrate low-risk heavy vehicle driving strategies to learner drivers
• Deliver training on safe heavy vehicle driving principles
• Monitor and maintain safe heavy vehicle driving behaviours of learner drivers
• Evaluate learner drivers on their safe heavy vehicle driving competence
• Review evaluation of learner driver safe heavy vehicle driving competence

• Topics Include:
• Identify and manage fatigue risk in the road transport sector
• Operate within a road transport fatigue risk management system
•  Plan and navigate a heavy vehicle trip
•  Comply with work and rest hours
•  Update and maintain records

• Topics include:
• Demonstrate applicable safe heavy vehicle driving rules and regulations to learner drivers
• Demonstrate low-risk heavy vehicle driving strategies to learner drivers
• Deliver training on safe heavy vehicle driving principles
• Monitor and maintain safe heavy vehicle driving behaviours of learner drivers
• Evaluate learner drivers on their safe heavy vehicle driving competence
• Review evaluation of learner driver safe heavy vehicle driving competence

Topics include:

• Check the vehicle
• Clean vehicle
• Complete documentation

• Topics include:
• Apply relevant legislation applicable to low risk operations of a heavy vehicle
• Inspect vehicle and secure load for low risk
• Apply low risk car driving behaviours in a heavy vehicle
• Apply low risk heavy vehicle driving strategies
• Explain risk factors that contribute to collisions or incident when driving a heavy vehicle
• Apply operations and car control skills

Topics include:

• Operate commercial vehicle
• Monitor traffic and road conditions
• Monitor and maintain vehicle performance

Topics include:

• Assess risks associated with the relocation of the load
• Plan load relocation
• Relocate load

Topics include:

• Identify required manifest documentation
• Process manifest documentation

Topics include:

• Estimate loads for transport or storage
• Estimate load limits of transport and/or storage
• Organise load

Topics include:

• Identify system features
• Communicate using communications technology
• Maintain communication equipment operational status
• Complete documentation

Topics include:

• Follow workplace procedures for hazard identification and risk control
• Contribute to arrangements for the management of occupational health and safety
• Complete work health and safety records

Topics include:

• Explain the chain of responsibility features in the Heavy Vehicle National Law and regulations or applicable state/territory law and regulations
• Apply chain of responsibility requirements in the Heavy Vehicle National Law and regulations or applicable state/territory law and regulations
• Identify and report chain of responsibility breaches

Topics include:

• Check forklift condition
• Drive forklift
• Operate forklift to handle loads
• Monitor site conditions
• Monitor and maintain forklift performance

Topics include:

• Assess scope to consolidate freight
• Prepare consignment documentation

Topics include:

• Assess goods/stock to be transported
• Determine transit requirements
• Complete documentation

Topics include:

• Organise and accept responsibility for own workload
• Participate in identifying and meeting own learning needs
• Plan and organise a personal daily routine

Topics include:

• Work within a quality improvement system
•  Use quality improvement systems, tools and techniques

Topics include:

• Manage self
• Set and meet own work priorities
• Develop and maintain professional competence

Topics include:

• Plan to meet internal and external customer requirements
• Ensure delivery of quality service
• Monitor, adjust and report customer service

Topics include:

• Contribute positively to the work team environment
• Observe and promote work safety procedures
• Maintain and promote well being of team
• Participate in competency development

Topics include:

• Participate in work team/group planning
• Manage and develop work team/group performance
• Participate in and facilitate work team/group achieve tasks
• Document and review work team/group tasks

Topics include:

• Identify major areas of the workplace in terms of functions, organisational structures and occupations
• Organise and accept responsibility for own workload
• Apply ethical practices
• Receive and act constructively on personal feedback
• Participate in identifying and meeting own learning needs
• Plan and organise a personal daily routine

Topics include:

• Assess projected demand
• Assess variables that impact upon optimum stock levels
• Determine optimum inventory levels
• Monitor optimum inventory levels

Topics include:

• Plan transport operations
• Organise the transport of freight
• Complete organisational process

• Topics include:
• Plan and implement safety requirements
• Inform and train personnel on OH&S legislation, codes and standards
• Establish and maintain procedures for assessing and controlling safety risks
• Monitor, adjust and report safety performance
• Evaluate the occupational health and safety system and related policies, procedures and programs
• Investigate and report non-conformance
• Establish and maintain a system for OH&S records

• Topics include:
• Participate in team planning
• Develop team commitment and cooperation
• Manage and develop team performance
• Encourage and facilitate the work of teams

• Topics include:
• Identify potential conflict situations
• Implement conflict resolution strategies
• Use effective interpersonal skills

• Topics include:
• Identify changes to timetables, planned activities and support activities
• Confirm changes to planned activities
• Confirm personnel availability
• Re-allocate personnel and amend rosters

• Topics include:
• Identify and communicate agreed employment equity direction
• Respond to enquiries regarding employment equity
• Implement employment equity strategies
• Contribute to policy development
• Evaluate and report

• Topics include:
• Identify operating requirements
• Identify tasks and responsibilities and work requirements
• Establish work rosters
• Finalise work rosters

Topics include:

• Identify and source information needs
• Collect, analyse and report information
• Use management information systems
• Contribute to the preparation of operational plans
• Prepare resource proposals

• Topics include:
• Clarify role and responsibilities in the assessment process
• Confirm organisational arrangements for evidence gathering
• Collect evidence in accordance with the assessment plan
• Record and report findings

Topics include:

• Organise instruction and demonstration
• Conduct instruction and demonstration
• Check training performance
• Review personal training performance

Topics include:

• Follow workplace procedures for hazard identification and risk control
• Contribute to arrangements for the management of work health and safety
• Complete work health and safety records

• Topics include:
• Communicate with customers and colleagues from diverse backgrounds
• Deal with cross-cultural misunderstandings

• Topics include:
• Deal with customer inquiries
• Monitor customer satisfaction

• Topics include:
• Demonstrate applicable safe heavy vehicle driving rules and regulations to learner drivers
• Demonstrate low-risk heavy vehicle driving strategies to learner drivers
• Deliver training on safe heavy vehicle driving principles
• Monitor and maintain safe heavy vehicle driving behaviours of learner drivers
• Evaluate learner drivers on their safe heavy vehicle driving competence
• Review evaluation of learner driver safe heavy vehicle driving competence

• Topics Include:
• Identify and manage fatigue risk in the road transport sector
• Operate within a road transport fatigue risk management system
•  Plan and navigate a heavy vehicle trip
•  Comply with work and rest hours
•  Update and maintain records

• Topics include:
• Demonstrate applicable safe heavy vehicle driving rules and regulations to learner drivers
• Demonstrate low-risk heavy vehicle driving strategies to learner drivers
• Deliver training on safe heavy vehicle driving principles
• Monitor and maintain safe heavy vehicle driving behaviours of learner drivers
• Evaluate learner drivers on their safe heavy vehicle driving competence
• Review evaluation of learner driver safe heavy vehicle driving competence